Curiosity Skilled The Cat!

Curiosity is that strange human trait that got us out of the cave, across the globe, and onto the moon.

 

A trait that has led to communication and  collaboration.

 

“Why” has the X factor! So, start with why!

 

Albert Einstein quoted that a mind that opens to a new idea never returns to its original size. All research, come to think of it is ‘ formalised curiosity ‘.
Doubt and inquiry are the two pillars of progress. Contrary to public perception. The things that pique your curiosity aren’t random. They will point you to where you need to go. There is a toss up between ‘ chasing happiness ‘ and  ‘ following your curiosity ‘. Learning a new musical instrument, going hiking or tapping into unchartered culinary exploration, maintaining a journal, going white water rafting.. anything unfamiliar that you can try your mind and heart at..can all take us out of the default and deliver a new , happier tomorrow. The GPS to get there is inside us. It won’t throw up on Google search.
There will always be reasons for coloring inside the lines you have drawn for yourself. It is heartbreaking to leave the cocoon of certainty and comfort and embark on a path never trodden. To step into the alien, unknown, where all things that never existed are created. One cannot help but be in awe when one contemplates the mysteries of eternity, of life, of the marvellous structure of reality. It is enough if one tries to comprehend only a little of this mystery every day.
Curiosity could be a lust of the mind, so give into that lust. As Ian Leslie put it so succinctly ; ” Curiosity is unruly. It doesn’t like rules, or, at least, it assumes that all rules are provisional, subject to the laceration of a smart question nobody has yet thought to ask. It disdains the approved pathways, preferring diversions, unplanned excursions, impulsive left turns. In short, curiosity is deviant“.
Let’s move on. From Intel Inside. To Curiosity Inside!

So, what’s your story? I am curious to know.

 

ENDS

Power Fool!

The word ‘ oxymoron ‘ is itself an oxymoron.

 

It’s derived from two greek words viz ‘ oxus ‘ (sharp) and ‘ moros ‘(dull).

 

But this is not about ‘ oxymorons ‘. Hope that comes as a relief.

 

Have you ever experienced the ‘ power of giving away power ‘?

 

The myth that floats around is that ‘ if you let go off hierarchy, chaos will reign..or so many leaders believe ‘.

 

But the reality is that when leaders find the courage to distribute rather than hoard power, creativity multiplies, trust deepens and inclusivity expands..

 

..and a new kind of order begins to emerge. Where one can stand out and fit in. Both at the same time. Try it. And see the magic unfold.

 

That’s what is called the Constellation Mindset.. one which (metaphorically put), is about farming than hunting, it’s about being bottom up rather than top down.

 

Where each of us is a star and also connected to others to form something greater. As they say, the whole being more than the sum total of its parts.

 

That is how Visa reimagined how we pay for things..

 

..how Wikipedia beat the richest company in the world ( Microsoft Encarta) and..

 

..how Barack Obama and his grassroots team revolutionised political campaigning during his inaugural US presidential race.

 

All these leaders what most leaders dread- they gave away power.

 

The Constellation Mindset shines the foremost in some of the most impactful organisations and innovations the world has ever known.

 

And it encourages us all to see the power we can create by seeing and recognising the power in others.

 

And making the leap. To lead, TOGETHER!

 

ENDS

 

 

Being An Employee Of Our Own Myth!

We are all frauds.

 

Creating is hard for every last one of us( including those from the allegedly superior Aryan race). Yes!

 

Coal mining is harder. Do you think the miners stand around all day thinking about how hard it is to mine for coal? Certainly not!  They simply dig.

 

Throughout life, you collect data points or dots. And you probably don’t have a clue as to how these dots will connect in the future. As Steve Jobs said, you can connect these dot only by looking backward. But you have to collect them moving forward.

 

Without the mistakes we make, the decisions we regret, and the experiences that didn’t live up to our expectations, we would be woefully short of material and ammunition for our creative work. These things are all ingredients for your soup, material for making meaning and creating art.

 

The creative life, just like the creative process isn’t linear. We don’t know how each of our life experiences will impact us down the road. With each step forward, the landscape differs, the view changes, and the most insignificant experiences of our lives at the moment can serve as the most informative ones in our future.

 

Our creativity is not something that someone can give to us or take away. It’s always something within us. Happily domiciled. Whether it’s the degree we earn or the job we hate,  every experience provides us with seeds to plant for the stories we tell.

 

Life doesn’t pause to make room for our precious creating time.

 

” There is an unknown room in the soul that is constantly turning the stuff of daydreams into myths for us, helping us to get at meaning we can’t get to through the front door “- Phil Cousineau

 

ENDS

Power of Darkness: Switch Off to Switch On!

Please forgive the almost oxymoronic nature of the blog’s caption. We all think that no power leads to darkness, isn’t it?

 

The world owes a lot to Benjamin Franklin, the scientist who invented electricity. It’s human to want light and warmth. God’s first recorded words, according to the Hebrew Bible, were: “Let there be light.”

 

The night has a dark side; literally and metaphorically: ghosts, scary monsters, robbers, the unknown. Electricity’s triumph over the night keeps us safer as well as busier.

 

But whatever extends the day loses us the dark. Our always on, 24-7 culture has phased out the night, so much so that we treat the night like failed daylight.

 

Night and dark are good for us. As the nights lengthen, it’s time to reopen the dreaming space. Have you ever spent an evening without electric light? You would have noticed that when the lights are on, we are all in conformity mode. Saluting the default template, playing it safe, keeping up with the Joneses, effectively talking about our outer lives. Living the expected.

 

It’s different when we are sitting around a fire or candlelight which is when we begin to articulate our feelings. Our inner lives. We speak subjectively, argue less, there are longer pauses. Noticed? Or you could not see it in the dark?

 

To sit in isolation in darkness is curiously creative. We have our brainwaves , best ideas and Eureka moments in the dead of the night and the moment the light comes on we are thinking projects, deadlines, groceries, bills…

 

The famous “sleep on it” when we have a dilemma we can’t solve is an indication of how important dream time | darkness is to human wellbeing.

 

Food, fire, walks, talks, dreams, cold, sleep, love, slowness, time, quiet, books, seasons – all these things, which are not really things, but moments of life – take on a different quality at night-time. Creativity, like human life itself — begins in darkness.

 

“Someone I loved once gave me a box full of darkness. It took me years to understand that this too, was a gift.”
— Mary Oliver

 

Switch off to Switch on!

 

ENDS

Attention Piece!

It is said that attention is the rarest and purest form of generosity.

 

The poet J.D. McCatchy captured this essential fact beautifully in his observation that “love is the quality of attention we pay to things.”.

 

It’s a no brainer. Before we can create anything worthy of other people’s attention, we have to learn to manage ours.

 

Our world is the outcome of what we pay attention to. Period. Attention is the currency of achievement.

 

Being present is the best present we can give ourselves. And to others. There is a curious power in being present. When we are present, we see the other person more clearly. We communicate better. We make lasting connections.

 

Unfortunately, in our always on, go-go-go world, being  with someone who is fully present and therefore offering attention is rare.

 

Good work and great art comes from deep focus and deep work. Our ability to be prolific, create art that resonates, that strikes a chord , tug at the heartstrings and hit people in the face with a crowbar depends on our ability to focus.

 

Consider for a moment the kind of mental world we can construct when we dedicate significant time and attention to deep endeavors.

 

Attention, taken to its highest degree, is the same thing as prayer,” Simone Weil observed as she considered the relationship between attention and grace at the peak of her short life. “Attention without feeling,” Mary Oliver wrote a generation later in her beautiful elegy for her soul mate, “is only a report.

 

It’s hard to carve out time and space for work or art that matters if we’re always distracted by things don’t.

 

So, how much art have you made today?

 

I truly believe that everything that we do and everyone that we meet is put in our path for a purpose. There are no accidents; we’re all teachers – if we’re willing to pay attention to the lessons we learn, trust our positive instincts and not be afraid to take risks or wait for some miracle to come knocking at our door “. Marla Gibbs

 

ENDS

Being an employee of our own myth!

We are all frauds! Forgive the blatant articulation.

 

To quote Wikipedia ” The master race (GermanHerrenrasse) is a pseudoscientific concept in Nazi ideology in which the putative “Aryan race” is deemed the pinnacle of human racial hierarchy. Members were referred to as “Herrenmenschen” (“master humans”).

 

Creating is hard for every last one of us– including for the ones from the allegedly superior Aryan race.

 

If you think creating is hard, try grave digging. Or coal mining. Infinitely harder. Do you think miners stand around all day thinking and talking about how hard it is to mine for coal? Certainly not. They just go ahead and do it ie dig!

 

Throughout life, you collect data points or dots. And you probably don’t have a clue how these dots will connect in the future. As Steve Jobs said, you can only connect these dots looking backward. But, you can only collect them going forward.

 

In our daily lives, too many of us favor the comfort of conviction over the discomfort of doubt. The result is that our beliefs get brittle long before our bones.

 

Without the mistakes we make, the decisions we regret and the experiences that didn’t live up to our expectations, we would be very short on material for our creative work.  These things are all just ingredients for your soup, material for making meaning and making art.

 

The creative process, just like the creative life, isn’t linear.  We don’t know how each of our life experiences will impact us down the road. With each step forward, the view changes, the landscape shifts and the horizon offers a different dimension. The most insignificant of our experiences and life’s little skirmishes at the moment can serve as the most informative (and even inspiring) ones in our future.

 

Our creativity is not something that someone can give us, gift us or take away. It’s something thats always within us.  Whether it’s the degrees we earn or the jobs we hate, every experience offers us seeds to plant for the stories we tell.

 

Life doesn’t pause or stop to make room for our precious creating time. So, if you are running your own life’s employment exchange, show up and ship out!

 

ENDS

 

Creativity & The Certainty of Uncertainty !

When nothing is sure, everything is possible “- Margaret Drabble

 

Just as change is the only constant, the only certainty is uncertainty. And knowing how to live with insecurity is the only security. Life is shot through with uncertainty and sometimes that uncertainty rears its head in profound ways. The assertion here, however, is that there really is no creativity without uncertainty. Put another way: dubito ergo creo. This is Latin for, I doubt therefore I create.

 

The quest for certainty blocks the search for meaning. Uncertainty is the very condition to impel man to unfold his powers. Unleash, invent, create, discover, endure, heal, inspire, transform. Hope hinges on uncertainty. The audacity of hope is what keeps us going. Uncertainty is the refuge of hope.

 

The outside world provokes, persists and insists that we change the story we tell ourselves. Our attitude doesn’t have to be driven by the outside world, but sometimes they overlap.

 

Specifically, when we experience uncertainty – no matter how uncomfortable and unsettling and destabilizing it can feel – the good news is that it opens vistas of possibility for new thought and action. If we have the confidence and willingness to take creative action in that moment, then our experience with uncertainty can lead to new ways of thinking and acting. Taking action, of course, does not guarantee creative outcomes, but it is through new thought and action that we can, at least temporarily, re-stabilize our experiences in new and better ways.

 

“In detachment lies the wisdom of uncertainty…in the wisdom of uncertainty lies the freedom from our past, from the known, which is the prison of past conditioning. And in our willingness to step into the unknown, the field of all possibilities, we surrender ourselves to the creative mind that orchestrates the dance of the universe.” ~ Deepak Chopra.

 

Courtesy: ISD Global

Organizations are created, powered, and led by people. To lead organizations well, we train people in disciplines such as marketing, finance, and leadership. But uncertainty presents a special challenge since few of us have received training in how to deal with it. As a result, although we may call for innovation, transformation, and change, most people back down at even the hint of risk, falling into a series of behavioral traps that limit organizations’ ability to grow and adapt. The challenge is that all growth, change, and transformation inevitably come paired with uncertainty. We have to go through the uncertainty to get to the possibility.

 

The concept of creative learning describes how we can be moved into a state of actionable uncertainty whenever we experience optimally discrepant learning stimuli, which is something that is sufficiently different from our prior knowledge, understanding, or skills. Let’s remember our brains are hardwired to be lazy, so the reliance on default mode thinking and being in comfort zones is a natural fallout. Creative learning stimuli are optimally discrepant, meaning that they are not so different from our prior understanding that we can’t make sense of them, nor are they so familiar that we simply incorporate them into what we already know. This aspect of creative learning is similar to Swiss Psychologist Jean Piaget‘s conception of accommodation, which asserts that whenever we encounter new experiences that cannot be easily incorporated into our existing understanding, we need to change our existing knowledge structures to accommodate the new experience.

 

There are least three creative agency beliefs that seem necessary for us to act in the face of uncertainty. These beliefs include: creative confidence beliefs, perceived value of creativity, and creative risk taking.

 

Creative confidence or, more specifically, creative self-efficacy, refers to the confidence that we can think and act creatively in this moment. So, in the midst of uncertainty, our creative confidence beliefs become fluid and influenced by features and interactions situated in a particular time, task and context.

 

Perceived value of creativity also plays an important role. Even if a person has confidence to think and act creatively, if they do not value doing something new or different then they’re not likely going to invest the effort necessary to engage with the uncertainty they are experiencing in a creative way. Consequently, perceived value of creativity moderates the relationship among people’s potential to act creatively, their creative confidence beliefs, and their creative performance.

 

The third self-belief that seems to play a key role in taking action under uncertainty is the willingness to take the risks necessary for creative action. The willingness to take creative risks serves as a moderator between creative confidence and creative behavior.

 

Taken together, our judgements about our confidence, perceived value of creative action, and willingness to take creative risks seem to work together and inform us as to whether we will take creative action in the face of uncertainty.

 

We seem to be moving onward and upward from IQ(Intelligence Quotient) to EQ(Emotional Quotient) to AQ(Adaptability Quotient)in uncertain times, the best strategy is adaptability. Covid-19 amply demonstrated the significance of adaptability as a powerful asset for individuals and organizations alike.

 

Creativity often aids adaptability. A creative approach to new and unfamiliar situations can often help circumvent apparent awkwardness and head off the lack of confidence that may begin to develop as others watch us struggle to adapt.

 

The future is uncertain..but this uncertainty is at the very heart of human creativity “- Ilya Prigogine.

 

ENDS

Creativity is Futureproof !

Did you know? The future apparently is already here, albeit a tad unevenly distributed.

 

Perhaps a lot of us get caught out like a deer in the headlights because the future arrives slowly and then all of a sudden.

 

That said, I can understand the obsession behind predicting the future. But why are predictions popular? Because they appeal to human nature. They create a sense of certainty in an uncertain world.

 

But they are wrong far more often than we assume.

 

Nobel Prize winner in Economic Sciences(circa 2008) Paul Krugman famously wrote in 1998 ” The growth of the Internet will slow drastically, Most people have nothing to say to each other! By 2005 or so, it will become clear that the Internet’s impact on the economy has been no greater than the fax machine’s.”

 

That one may have slightly missed the mark 😀. Well, well, the best of them can’t get the future right, so what are we crowing about? The problem isn’t just with experts. No one is great at predicting the future. Much of life can’t be forecasted, diagrammed, or reduced to a PowerPoint deck. When the future doesn’t match our expectations, our projections get thrown out (or worse, they’re still followed).

 

How about changing the narrative from predicting the future to ‘ creating the future ‘? Now we could be talking! And one of the strongest arsenal that you have in your armory in creating the future is ‘ creativity ‘.

 

Creativity is human.

 

It’s global.

 

Creativity is technology-agnostic.

 

It doesn’t discriminate.

 

From people working on the bleeding edge of their fields..

 

To others bringing more humanity to technology and industry..

 

The call to action is for creatives to take control of our tomorrow.

 

In it, we’ll seek to recapture the feeling of optimism, not fear,  for the future. Because in the hands of creatives, the future is bright.

 

The creative process is often a matter of changing ‘ What is ‘ to ‘ What if ?’. We first observe the ‘ Status Quo ‘ and then imagine a ‘ Status Novus ‘- Keith Reinhard, Member, Advertising Hall of Fame.

The creative process is a process of surrender, not control.

 

Every time you have an idea pop into your head and don’t muster the self-confidence to act on it seriously, think about the opportunity cost you are likely to pay.

 

In the balance sheet of creators versus consumers, the world rewards creators by an overwhelming majority. You will get far more from writing 100 blog posts than reading 100.(BTW, all good writing begins with terrible first efforts).

 

Consumption is deceptive because it makes you feel that you are productive when you are not. Artistic progress is the result of creation NOT consumption.

 

The myth going around is that creativity and productivity are mutually exclusive. But they are NOT.

 

So let’s create more than we can consume.

“You can’t use up creativity. The more you use, the more you have.” – Maya Angelou

 

Creativity is an infinite game. You can’t use up creativity. The more you use the more you have.

 

To survive, to avert what we have termed future shock (Alvin Toffler), the individual must become infinitely more adaptable and capable than ever before. We must search out totally new ways to anchor ourselves, for all the old roots – religion, nation, community, family, or profession – are now shaking under the hurricane impact of the accelerative thrust. It is no longer resources that limit decisions, it is the decision that makes the resources.

ENDS

Doing by Undoing

What is this life if, full of care, We have no time to stand and stare?..echoed W H Davies in his seminal classic poem ‘ Leisure ‘. And he ends by stating,  A poor life this if, full of care, We have no time to stand and stare.

The biggest lie we’ve been told is that ‘ productivity is all about doing ‘.

Working is Not Productivity. The message once(and even now) was loud and clear. Relentless self-optimisation was a way to cope, but is it really? Humans are NOT search engines !

There has been always something obscene about the cult of the hustle, the treadmill of alienated insecurity that tells you that the moment you stop running for even an instant, you will be flung flat on your face.

Productivity is not a synonym for health or safety or sanity. I will go onto add that frantic productivity is actually a fear response. It’s a fear response for 21st-century humans in general and millennial humans in particular.

Productivity, or the lack of it, has become the individual metric of choice for coping with the international econo-pathological clusterfuck of the Corona Crisis.

Have you taken the path not trodden, step into a void and, by design decide NOT to do anything? And then witness something strange happening? Ideas begin to flow, collide, offering solutions, relief, succour, insights, inspiration, closure..

Our best work will come from undoing—from slowing down and giving ourself time and space. The Japanese call this vacuum ma—an empty space that’s intentionally there. In Hebrew, the same concept is called selah. The word appears 74 times in the Hebrew Bible as a direction to stop reading, pause, and contemplate what just appeared in the text.

There is no preamble or drum roll when ideas arrive. There is no parade. If it’s big, it is not going to wield a megaphone and yell from the rooftop. At first glance, the big thing actually looks quite small. If there’s no void in your life—if your life is full of constant chatter—you won’t be able to hear the subtle whisper when it arrives.

Banish the FOMO that if you slow down, you will get left behind. What you would do is use less energy, you’ll go faster, and you’ll go deeper. The pedal-to-the metal mentality is the enemy of original thought. Creativity isn’t produced—it’s discovered. And it happens in moments of slack, not hard labor. Yes, counter to popular thinking, but true.

During those moments, it may appear like nothing is happening, but appearances mislead. Still waters run deep. As you stare out into the nothingness, your subconscious is hard at work, consolidating memories, making associations, and calibrating a new math while marrying the new with the old to create unexpected combinations.

So, don’t avoid the void.

Mute down the noise, just for a little bit, throughout the day. Give yourself permission to lounge in bed after waking up. Put yourself in airplane mode. Sit and stare at the ceiling. Wander aimlessly through a park.

Allow interior silence to oppose contemporary chaos.

Sink into the rhythm of no rhythm.

Step into the void—where all things that never existed are created.

Relentless self-optimisation is NOT a way to cope. Humans are NOT search engines !

Charles Richards on productivity: “Don’t be fooled by the calendar. There are only as many days in the year as you make use of. One person gets only a week’s value out of a year while another gets a full year’s value out of a week.”

You’ll find that taking your foot off the pedal can be the best way to accelerate.

Ends.

Beyond Advertising: Part 2

(Continued from Part 1 @ https://www.khaleejtimes.com/business-technology-review/beyond-advertising )

 

Headlines from January 1, 2027, The New York Times

 

Global Warming Ended.

 Ice Caps Return.

AIDS and Cancer Cure Share Nobel Prize.

War? What’s That?

 

Sounds too good to be true. Okay, here are two more from the industry trade magazine Advertising Age:

 

CMO OF GOLDMAN SACHS RECEIVES MORE BONUS THAN BANKERS. CMO WINS NOBEL PRIZE.

 

Well, here is my view of the future and what I believe it will hold. Not only do I think that this represents a realistic view of where our industry could be in a few years from now and I think that our being there today could have a bearing on the world headlines I’ve put up.

 

If I were to look ahead to the future, the hope is that advertising would be focused more on authentic trust building engagement through human insight rather than relentless stalking through data mining.

 

For that, words really matter and it’s time to look at a new advertising vocabulary (Infographic 1.0) and for advertising to challenge entrenched mental models that we have been all prey to (Infographic 2.0).

Infographic 1.0

Infographic 2.0

 

Remember the office desk is a dangerous place from which to view the world. Even digital needs a human touch for it to be soulful. Soulful advertising comes from those who interrogate their souls and that of the people they serve to be able to tell the truth in a way that affirms, alters, enhances people’s lives while making money or profit.

 

Advertisers will have to realise that brands will not be the centre of any conversations. Instead, brands will have to deliver opportunities for people to have the kind of conversations they want- with other people. The imperative for advertisers will be to avoid butting into conversations and instead to facilitate the kind of interpersonal conversations people want to have.

 

With so many changes going on within the industry, now is a great time to stop at the crossroads and look in a new direction. To look at the outcomes, – to create work that is as clever and creative as the best entertainment- in fact, so good, we could charge people to watch them. Today’s ads now compete not just with other ads but millions of moments of entertainment from professionally made work to home videos.

 

A dash of the familiar makes something palatable, a hint of the strange makes it interesting.

 

It takes Two to Tango

 

Like the perceived binary of analytics and creative, the short and long term are often in tension- should a brand aim to increase sales now by focusing on the quick sell, or should a brand play the long game, patiently waiting for the numbers to climb?

 

We have two clear takeaways. While Big Data is a revolutionary force, short-term metrics- to which it leans- do not predict long term effects. And emotional, creative campaigns, – which focus on the long term- will benefit a brand far more than a quick spike in sales. The two must work together: investment in brand and trust building combined with short term ‘brand activations ‘to reap the sales benefits of those investments.

 

In the future, analytics and creatives will be a match made in heaven. Designers and operational experts will work hand in glove. Ok, admitted, that is a fair bit of idealism, but then that is the whole point. What if the new collaboration yields an even more compelling and unifying brand purpose that goes beyond ‘the big idea ‘of the traditional ad campaign to create something more lasting, more connected to the aligned objectives that draws heavily on all these disciplines? Something that articulates what all those in the service of and serviced by the brand can relate to, as it is how the brand betters their lives.

 

Fewture Forward

Part of really embracing the future is putting few of your resources on the cutting edge because the cutting edge becomes mainstream so fast. You might look back and realise that you are missing the whole opportunity.

 

Far too often we get narcissistic about the brand (people must be interested in what we make) rather than be humble, empathetic, and interested in their lives. Great brand communication ideas act as a bridge. A bridge between what people are interested in and what you make/sell. A bridge between your world and theirs; real life / culture and commerce.

 

Multiple bets and the Velcro analogy

Brands now and in the future need to do lots of things, not just one big thing. Tying into the point of placing little bets and to be about managing portfolios rather than playing roulette. Google is a great example of this type of prodigious brand- Search to Google 411 to Chrome to Maps … (the list goes on). Creating brands built around a coherent stream of small ideas makes them stickier (the Velcro analogy of little hooks that Russell Davies has used is an incredibly powerful metaphor)- being the brand of new news and seen as having momentum and energy is the best leading indicator of future preference and usage. It also means you are more likely to thrive in a world where 95% of things die.

 

Actions speak louder than words. We need to make communication products, not just communicate a product. Create actions and things, not ads.

 

Curiosity Skilled the Cat

 

The future of how to thrive in the changed advertising landscape is curiosity. Without an inherent sense of cultural and technological curiosity embedded into advertising’s DNA then our industry is doomed to irrelevance. We don’t have to have all the answers, but we need to be asking all the questions because our future will be built by the curious.

 

Getting ready for the future of advertising means innovating products that foster creativity, support flawless brand experiences, and vitally keep up with the ever-changing consumer behavior. Exceptional marketers will leverage the unpredictable, moving the brand into the spotlight in real time.

 

Yours Personally

 

We may not personally know everyone we communicate with, but they are as informed, conscientious, and astute as our nearest and dearest. It’s time to treat them as such. Indeed “they” are “we “.

 

The Compass points towards Trust

 

Every three hundred thousand years or so, the north pole and the south pole switch places. The magnetic fields of the Earth flip.

In our culture, it happens more often than not.

And in the world of culture change, it just happened. The true north, the method that works best has flipped. Instead of selfish mass, effective advertising would need to rely on empathy and trust.

 

To be continued..

Suresh Dinakaran is the Chief Storyteller at branding agency ISD Global, Managing Editor of BrandKnew and Founder, Weeklileaks. Feedback welcome at suresh@groupisd.com