Author: Suresh Dinakaran
Getting labellious!
Caveat: No, I don’t think there is a word called labellious, but I took the liberty of being rebellious.Yes, since there is a word called rebellious.
Since judging others is a full time profession for many, most of the world is a well employed place. Unemployment is only a myth. Though, the jury might be out on that one!!
” I am not an optimist. I am a realist. And my reality is that we live in a multi faceted, multicultural world. And maybe once we stop labeling ourselves, then maybe everyone else will “- Octavia Spencer
To me, labels were all about what we stuck on our notebooks and textbooks in school to establish ‘ ownership ‘ in the otherwise sea of sameness. When we grew up we were either at the giving or receiving end of labels like ‘ She is a prude ‘, ‘ He is an introvert ‘.’ Oh no, he is a stick in the mud ‘. ‘ She is a go-getter ‘. ‘ He is a rare talent ‘.
Then marketers entered the zeitgeist gleefully labelling people as ‘ Millennials ‘, ‘ Digital Natives ‘, ‘ Baby Boomers ‘ and what have you. Labelling makes ‘ targeting ‘ easier. Apparently!! That said, to me Demographics is Dead. RIP Demographics !
The thing with labels is that it can be both empowering and self-defeating. ‘I have tech phobia ‘. ‘ I am a misfit in social circles ‘. We are all multi-faceted at most times but the weight of a label buttonholes us into a default mode of the ‘ prescribed mode of conduct ‘. When the label description becomes the dictating narrative of our lives. The hunter becomes the hunted.
Modern day lexicon is not helping certainly. If everything is ‘ awesome ‘ as used by most digital natives in normal conversation, is anything? Not getting the latest fast fashion style at the brand store cannot be ‘traumatic ‘. But it ends up being so. By attaching the label of “trauma” to run-of-the-mill challenges, we risk amplifying their significance, making them appear insurmountable, and potentially hindering our healing journey.

We are all nomads here. So, the way out is to take advantage of the fluidity of life and adapt accordingly. Labels need not come with permanent glue. Treat them like Post-It Notes. There today, not there tomorrow. You can stick them on and peel them off, as and when you please.
Show it who is the boss- you are the landlord, the label is only a fleeting tenant. Use them like tools and not get bound by them as rules.
Obsessing over your own labels stops you from being an authentic version of you. You’re living up to a label someone who doesn’t know you as much as you do has given you, which is pretty weird when you think about it.
As an aside, before I conclude, for those interested, Labelling theory was developed by Howard Becker and is most associated with the sociology of deviance.
ENDS
Writing It Right !
How do you get it write?
” Our notebooks give us away, for however dutifully we record what we see around us, the common denominator of all we see is always, transparently, shamelessly, the implacable ‘I.” —Joan Didion, “On Keeping a Notebook “.
Either write something worth reading or do something worth writing said Benjamin Franklin.
Write something. There is no greater agony than an untold story inside you. Write something. Then improve it. Then write something else.Then repeat it till such time you have enough matter to constitute a post. Then ship it out. Rinse and repeat the process. Throw caution to the winds and to things like ‘ writer’s block ‘.
On the freeway of consistent bad writing is the convenience store that comes up- that of good writing. Fuel up there.
And as you do that, you will simplify, clarify and amplify your thinking and strengthen your stories. When you are writing, you are looking at your own freedom. Nothing more empowering than that.

Please yourself. Pick up a few words. Stick your neck out and string them like a necklace.Open with a question and don’t answer till the end. The world will wait for an answer..then read out the riot…write act. Rinse..repeat.
From writer’s block to writer’s blog. The Separation Anxiety that we have in our heads is only a myth.
” The first draft is you just telling yourself the story “- Terry Pratchett
Are You Putting All Your X In One Basket? Y?

There is more to a job than meets the I !
A job description can never exactly give you the full picture. Just as the map is not the territory or working is not productivity, your job and your work while being connected has more to it than meets the common criteria.
Your work far supersedes the job you do. Here’s a hint: your work might not be what you think it is. A chef might think his job is to focus on the food. Or the Doctor who thinks her job is to cure patients. But the cure is only a goal and a subset of the work that has a bigger narrative. Of community upliftment, of healing, of teaching, of giving.
It’s the famous story of the two workers – one said his job is breaking stones at a construction site, while the other worker on the same site was proud to say that his work was about building a beautiful cathedral.

The technical tasks are important, but the work involves more than that. There’s always more to the work than what’s in the typical job description.
The intangibles that are never part of your job description matter a lot. Delivering a great culinary experience for patrons is what a chef’s work would entail. Which goes far beyond the job of focusing only on the food.
A web programmer’s job description would be to write codes so that the site visitor gets to see what she is searching for. But the work at hand would be to offer a seamless, frictionless, engaging experience, that keeps her on the site happily for long and brings her (and her friends) back again and again and again.
Doing your job is not always the same as doing the work. There’s far more to it than meets the I.
The job description default is a constraint. Work goes way beyond that brief.
So, if you are in a job, you have your work cut out! Let’s not miss the wood for the trees.
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React or Respond? Thermometer or Thermostat?
Thermometer: an instrument for measuring and indicating temperature, typically one consisting of a narrow, hermetically sealed glass tube marked with graduations and having at one end a bulb containing mercury or alcohol which extends along the tube as it expands.
Thermostat: a device that automatically regulates temperature, or that activates a device when the temperature reaches a certain point.
No, we are not here to debate the functions and benefits of these devices. Rather, we want to look at the inference we can draw from both.
A thermometer is limited by the fact that it has only one function- that it reacts to the environment. We have used it many a times when someone in the family is sick and it is the go to device for measuring the temperature. The learning here is that a lot of us are like the thermometer, conditioned and restricted by beliefs, people, situation, leading limited lives in the bargain. Reacting in a constrained way to the environment.
On the other hand, let’s look at the thermostat. What it does is it gauges the environment and conditions the environment to react to it. If a thermostat notices that a room is too cold or too hot, it changes the environment to fit the ideal for which it is set. We do encounter internal and external attempts at putting constraints on us, which is when we can respond like the thermostat to reject those limiting beliefs and create an environment that aligns with your most ambitious goals.
Our attitude precedes the outcomes we desire. Have a reason before you expect a result.

All of us know about the oft used adage ” With Great Power Comes Great Responsibility “. Now turn that on its head and make it ” With Great Responsibility Comes Great Power “.
To quote Jim Kwik ” If you fight for your limitations you get to keep them. Drop excuses. You can’t get upset by the results you didn’t get from the work you didn’t do. Accept responsibility for your thoughts & actions.
The worst place to be, more terrible than Auschwitz, Nazi Germany’s largest concentration camp and extermination camp, is to be a prisoner in our own mind.
ENDS
The Might of a 5 Letter Word Called Might

Making up for the folks who don’t!
All around us we experience this on a daily basis.
If you are a member of a team or community, and given certain goals and responsibilities, you would feel dejected because you feel that others are not bringing their fair share to the table.
It could be a splitting a bill at a restaurant or delivering on their promised part of the bargain or doing something to change the culture or create community impact. It could be taking initiative or appropriate responsibility at work. The reasons could be many- one could be that they are selfish but that being said , it is also likely that there is a distinct lack of skill or resources or a feeling of inadequacy that they have.
So, the arithmetic is simple- many people do far less than what they should. As long as we are calibrated for that, and prepared to bring more than our fair share to the table, your goal of making things better stands a good chance. Because, we MUST make up for all those don’t.

ENDS
How is your brand performing in the economy of feelings?
Ever since I can remember, marketing has focused on the USP, the unique selling proposition, and the product’s/service’s features and benefits. This is a traditional theory and applies to a rational, analytical view of value. In an oversupplied market with more, and often conflicting information, rational decision making becomes a myth.
Instead, start paying attention to what people do (which is the best indication of how they feel), not so much to what they say.
The more choices there are and the more complex life becomes, the more people make decisions that “feel” right to them, and NOT on an objective truth.
So, how is your brand performing in the economy of feelings?
Changing behavior is a herculean task- ask any newspaper brand or cigarette brand or an Operating System brand..
You would have heard of this brand called Betty Crocker fabled for their Cake Mixes– when they launched, it was launched as a plug & play product, get the mix into the oven and voila, the cake is ready! Guess what? The brand bombed in the market.
They went back into the market wherein they gave only a 70% ready product and got the customer to participate and work on the remaining 30%- now guess what?? Betty Crocker was a roaring success.
Same thing applied to Ben & Jerry when they launched their Lavender flavor- it bombed..comeback kid was twinned with a more familiar to the audience Vanilla flavour and presto..
Creative pursuits that aim at changing consumer behavior should be hinged on layering the novel on the already familiar.

Caution: The value of marketing is not where you have been told it is.
Analytics inform , emotions compel.
In an era of quantum marketing with 5G, IOT, AI, VR, AR, MR, Meta etc, connecting hearts and minds is a great opportunity.
So, Marketing 101 would somewhat go like this:
-Identify which audience you want to be serving
-Examine what they need or want but don’t have
-If you can help people get to where they seek to go, when they’re ready to get there, the stuff called marketing gets significantly easier
-Be happy with serving a MVA(Minimum Viable Audience) rather than try to be all things to all people. Delight the daylights of your MVA
-Instead of finding customers for your product or service, find a product or service for your audience
As I conclude, may I direct you to this article from BrandKnew on how marketing has changed over the last half a century
ENDS
Un-Elevate The Elevator Pitch: Time For A Pattern Interrupt!
The quintessential elevator pitch has been indoctrinated into our culture for aeons. It is time to call time on that.
A pattern interrupt is anything that forces someone to change their natural pattern of thought. As a result, it is a technique that sales development and business development professionals use for a variety of situations in sales calls and sales processes.
Pattern Interrupt is an NLP (Neuro Linguistic Programming) technique for breaking a person’s usual habits by altering their mental, emotional, or behavioral state. Consider it an unexpected act that shocks them into a different state of mind.
” The purpose of an elevator pitch is to describe a situation or solution so compelling that the person you’re with wants to hear more even after the elevator ride is over “- Seth Godin
The brains of our audience are overloaded and preoccupied. Even a tiny bit of memory space is hard to come by. Experts will suggest the 3C model for your elevator pitch– Clear, Concise & Compelling. There is no shortage of advice floating around.
What if we do a pattern interrupt on the conventional elevator pitch? Which typically has always been about you making a pitch to a potential business partner or employer in the shortest possible time frame. No one ever bought anything on an elevator. The elevator pitch isn’t about selling your idea, because a metaphorical elevator is a lousy place to make a pitch.
When you are trying to cram in your perspective, your truth, your nuance, your past & your ambitions, all the while being judged, as you ride up a few floors, in just a few seconds, it is a sure fire way to failure.

So, how about putting the shoe on the other foot? We move from elevator pitch mode to a question mode, the elevator question. Beginning a conversation with the person you wish to connect with. Understanding who they are and what they want and then mapping it against who you are and what you want. So the elevator is like your trial room to check if the fit is right. And if the fit is not right, it is a signal, an opportunity to help the other side, even if it is not from you.
Rejection sets in when there is a mismatch of needs, narratives and what’s on offer. Rather than salivating over the prospect of the other person hiring you or doing business with you or fund you, calibrate your mind to think that no one can do these things. While you do that, open up the sunroof to bring in the sunshine of what you can help the other side with( and there are plenty of people whom you can help, mind you). And one way is that help could also come in the way of NOT making a pitch to them.
Hustle is de rigueur in our culture but a pattern interrupt that will work best is not to fall into the trap of hustling others.
Building a personal brand is an art. If you agree, this article from BrandKnew could be of interest, https://www.brandknewmag.com/you-need-to-establish-a-personal-brand-to-succeed-in-the-workplace-of-tomorrow-heres-how/
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