Dear Marketer: Are You Basically Ageist?

Gray Hair, Golden Wallets: The Trillion-Dollar Opportunity Marketers Keep Missing. Who are the Baby Boomers? And Why Should You Care?

 

Born between 1946 and 1964, Boomers are now aged 60–78. That’s not “retired and done.” That’s liberated from college fees, climbing Maslow’s Hierarchy of Needs pyramid with full wallets and free time. They’re not in the nursing home. They’re on a luxury cruise. With Wi-Fi.

 

In the U.S., they control 70% of disposable income. In India, they’re the patriarchs and matriarchs funding your EMI, gifting you Diwali iPhones, and still deciding which car the family buys.

 

And yet, if marketing today were a high school party, Boomers are the wealthy alumni who showed up with the best snacks, and everyone’s ignoring them.

 

Picture this: A demographic with more disposable income than millennials and Gen Z combined, brand loyalty that borders on religious fervor, and an insatiable appetite for experiences. Yet, marketers are so busy chasing TikTok trends and Gen Alpha’s shrinking attention spans that they’ve left billions on the table.

 

Ladies and gentlemen, meet the Baby Boomers—the most overlooked, undervalued, and misunderstood consumer cohort in modern marketing.

 

So, would it be safe to conclude that our dear marketer, you are ageist?. Yup, probably. You use the word “Boomer” like it’s a synonym for “boring”, “slow”, or worse, “irrelevant”. Meanwhile, they’re climbing Kilimanjaro, learning French on Duolingo, and sending memes before you do.

 

So, shall we call it what it is? Marketing Malpractice?

 

Quick marketing pop quiz: What demographic has 78 trillion dollars, buys 50% of luxury goods, and gets 0.5% of your ad budget? If you said ‘Boomers,’ congratulations – you’re smarter than 90% of CMOs today.

 

You’re not just missing the boat. You’re letting the Titanic sail past with your ad dollars clinging to an iceberg called TikTok. Let’s do a quick back of the envelope audit, shall we?

 

In the Indian context, brand Tanishq figured it out. Their elder couple campaigns hit emotions harder than a Karan Johar plot twist. LIC, bless them, was always Boomer-centric (because nothing says love like life insurance). But I am keen to understand where’s the travel brand talking to 60+ solo travellers? Where’s the fashion label owning “Grey is the New Black”?

 

Globally, L’Oréal Paris got it. They cast Helen Mirren—not as grandma, but as goddess. ETrade’s Super Bowl ad featured older folks kicking ass at life. Airbnb quietly discovered older hosts and travellers are their highest-rated users.

 

And yet… Most brands treat Boomers like expired yogurt. Best before used.

 

Brands today are drunk on the Kool-Aid of youth marketing. From D2C brands obsessing over Instagram Reels to legacy players awkwardly dabbling in meme culture, everyone’s pandering to a generation that’s broke, skeptical, and allergic to traditional advertising.

Meanwhile, Boomers are sitting on $78 trillion in global wealth (yes, trillion with a ‘T’) and are ready to spend—on travel, healthcare, luxury, and yes, even tech.

 

Someone has to address the youth obsession epidemic. The earlier the better for brands and marketers.

 

The uncomfortable truth is that the modern, caffeinated, trend-chasing marketer—are so busy marketing to Gen Z’s dopamine-deficient attention spans and Millennials’ mortgage-crushed wallets that they have completely ghosted the most monied, brand-loyal, spending-happy generation of all: Baby Boomers.

 

Yeah, the ones they think are still trying to figure out how to “send WhatsApp.” Spoiler: they just bought a Tesla. And another spoiler: They still have the cheque book, even if you’ve moved on to crypto.

 

So, dear marketer, you’re ghosting the generation with the gold. Everyone’s chasing Gen Z vibes. Meanwhile, Boomers are buying villas, Teslas, and turmeric lattes. And you’re selling them… nothing.

 

Let’s try to understand the baby boomer opportunity a little better. Their mood is not about ‘ retired ‘ but rewired. At a global level, their spend control is 70% of disposable income. In India, they are running the family biz AND (the family WhatsApp group).

 

And yet...only 10% of ad budgets go to people over 50. Even though they spend 50% of the world’s money. You’re selling skinny jeans to broke kids and ignoring the people buying BMWs.

 

So, let’s get real. Boomers aren’t asking to feel young again. They just want to be seen, heard, and sold to—without being patronized. It’s like ignoring the wealthiest person at an auction because you’re too busy chatting up someone who just wandered in to escape the rain.

 

The invisibility paradox is astounding. Walk through any marketing conference and count how many times you hear “Gen Z” versus “Boomers.” The imbalance is staggering. The industry has developed what I call “youth myopia”—a condition where marketers can only see people under 40. And yet: In India, adults over 55 control approximately 70% of the country’s disposable income. In the US, Boomers control over $70 trillion in wealth. Globally, the silver economy is projected to reach $15 trillion by 2030.

 

This isn’t just money—it’s money in the hands of people who actually spend it, unlike younger generations struggling with student loans and unaffordable housing.

 

As my grandmother used to say when I’d ignore her advice: “Beta, when you’re done making mistakes, I’ll still be here with the solution.”

 

Millennials didn’t invent “experiences over things.” Boomers were backpacking across Europe before Instagram existed.  So your experience economy was literally invented by boomers.

 

The real comedy is that we’ve convinced ourselves that Boomers are digital dinosaurs, technologically inept relics who can’t navigate beyond Facebook.

 

But the reality check is that in India, smartphone adoption among 55+ grew at 29% annually since 2020—faster than any other demographic. Globally, 82% of Baby Boomers belong to at least one social media platform, and 70% shop online regularly.

 

Tata Cliq Luxury recognized this and launched their “Timeless Indulgence” campaign specifically targeting affluent older Indians with premium products. The result? A 43% increase in high-value purchases from this demographic.

 

Meanwhile, most Indian marketers are still creating “senior citizen specials”—as if discounting is the only way to appeal to people with the highest disposable income in the country. It’s like offering a student discount to Warren Buffett.

 

One straight from the hip advise (unsolicited of course) that I have to offer is : please address the authenticity crisis. The rare campaign that does target Boomers typically falls into one of two cringe-worthy categories:

-“You’re old and need help” (featuring gray-haired models looking confused by technology)…

-“You’re not really old!” (featuring impossibly fit 60-somethings skydiving)

Both miss the mark spectacularly because they lack one crucial element: authenticity.

 

The magnificent irony is that the creative directors and marketing executives making these decisions to focus exclusively on youth are often Boomers themselves! They’ve so deeply internalized the industry’s ageism that they’re excluding their own demographic from marketing strategies.

 

It’s like being the bouncer who won’t let himself into the club.

 

Here’s what my take on the innovation blindspot that marketers generally seem to be having. Because, here’s where it gets truly absurd: we’ve convinced ourselves that innovation is only for the young, despite evidence to the contrary.

 

Airbnb reports that their fastest-growing host demographic is 60+. The fastest-growing segment on dating apps? You guessed it—Boomers.

 

In India, brands like BigBasket recognized this opportunity early, creating specific user experiences designed for older adults who have substantial grocery budgets. Their “BB Assist” feature, which helps customers navigate the platform through voice commands, wasn’t created for tech-savvy millennials—it was designed for Boomers who appreciate convenience but might need navigation assistance. The result? Over 30% of BigBasket’s premium customers are now 55+.

 

The way forward could just be this- the brands that will win the future aren’t necessarily those obsessing over Generation Alpha. They’ll be the ones smart enough to follow the money—and the money is silver-haired. That is where brands and marketers should ideally engage in their Gold Rush.

 

If you permit me a bit of do’s and don’ts here: Representation matters: Feature boomers in your marketing without making their age the punchline. Design inclusively: Create products and experiences that recognize physical changes that come with age without making them feel “medical.” Acknowledge expertise: Baby Boomers have decades of consumer experience. They can spot inauthentic marketing from kilometers away. Forget the stereotypes: The generation that invented rock ‘n’ roll and led cultural revolutions isn’t sitting quietly in rocking chairs.

 

They survived Cold Wars, recessions, and the dial-up era. And you think they can’t handle an online checkout page? Ignoring Boomers in your marketing is like hosting a party and forgetting to invite the people who brought the booze. You’re selling FOMO to people who invented YOLO — and wondering why sales suck. Boomers lived through the Beatles, moon landings, and Black Monday.

 

The greatest wealth transfer in history is happening, and your marketing strategy is still chasing allowance money? 

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