{"id":803,"date":"2023-07-10T06:55:10","date_gmt":"2023-07-10T02:55:10","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=803"},"modified":"2023-07-10T06:55:10","modified_gmt":"2023-07-10T02:55:10","slug":"know-your-no-and-yes-please-use-it","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2023\/07\/10\/know-your-no-and-yes-please-use-it\/","title":{"rendered":"Know your NO; and Yes, Please Use It!"},"content":{"rendered":"<p><span style=\"color: #000000;\">\u201cHalf of the troubles of this life can be traced to saying\u00a0<\/span><b><span style=\"color: #ff0000;\">yes<\/span><\/b><span style=\"color: #000000;\">\u00a0too quickly and not saying\u00a0<\/span><b><span style=\"color: #ff0000;\">no<\/span><\/b><span style=\"color: #000000;\">\u00a0soon enough.\u201d<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">\u201cIt&#8217;s only by saying\u00a0<\/span><strong><span style=\"color: #ff0000;\">NO<\/span><\/strong><span style=\"color: #000000;\">\u00a0that you can concentrate on the things that are really important \u201d, said\u00a0<\/span><b>Steve Jobs<\/b><span style=\"color: #000000;\">. There are a lot of occasions when we actually want to say\u00a0<\/span><b><span style=\"color: #ff0000;\">no<\/span><\/b><span style=\"color: #000000;\">, but we end up saying\u00a0<\/span><b><span style=\"color: #ff0000;\">maybe<\/span><\/b><span style=\"color: #000000;\">, which in a lot of situations later migrates to an unconvincing <span style=\"color: #ff0000;\"><b>y<\/b><\/span><\/span><span style=\"color: #ff0000;\"><b>es<\/b><\/span><span style=\"color: #000000;\">.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">Don&#8217;t leave anything incomplete &#8211; and\u00a0<\/span><b><span style=\"color: #ff0000;\">NO<\/span><\/b><span style=\"color: #000000;\">\u00a0<i><b>is a complete answer<\/b><\/i>. And when articulated with\u00a0<\/span>authority<span style=\"color: #000000;\"> and conviction, does not leave any room for negotiation. <\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #000000;\">On the one side of saying <strong>no\u00a0<\/strong>are the risks associated with it- c<i>oming across as negative, offending someone, being a party pooper, risking relationships or even putting\u00a0our own reputation on the line.<\/i><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>But the flip side of it is that it <em>gives you<\/em>\u00a0<i>empowerment, distills the wheat from the chaff and gives us greater agency in our lives<\/i>.<\/p>\n<p>&nbsp;<\/p>\n<p><strong><span style=\"color: #ff0000;\"><i>When we say yes to something, we are saying no to something else.\u00a0<\/i><\/span><\/strong><\/p>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>It&#8217;s a double-edged sword. People are super anxious about saying<span style=\"color: #ff0000;\"><strong> no<\/strong><\/span> because they are concerned about damaging relationships with the <span style=\"color: #ff0000;\"><strong>yes<\/strong><\/span> harming their own reputation. There is a way to address that apprehension. In her book, &#8221; <span style=\"color: #ff0000;\"><strong><em>The Power Of Saying No<\/em> <\/strong><\/span>&#8221; , <strong>Vanessa Patrick<\/strong> ( <strong>Professor of Marketing at the Bauer College of Business, University of Houston<\/strong>), <span style=\"color: #231f20;\">introduces what she calls \u201c<\/span><b><i><span style=\"color: #ff0000;\">empowered refusal<\/span><\/i><\/b><span style=\"color: #231f20;\">,\u201d a way of saying\u00a0<b>no<\/b> that\u2019s rooted in one\u2019s identity, values, priorities, and preferences. \u201c<strong><i><span style=\"color: #ff0000;\">An empowered no,\u201d she says, \u201cis about us, not a rejection of the other person<\/span><\/i>.<\/strong>\u201d<\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<div><span style=\"color: #000000;\">This notion of\u00a0<\/span><strong><i><span style=\"color: #ff0000;\">empowered refusal<\/span><\/i><\/strong><span style=\"color: #000000;\">\u00a0is really interesting because it\u2019s one vehicle through which we can claim and publicly state our values. So, a \u201c<span style=\"color: #ff0000;\"><b>don\u2019t<\/b><\/span>\u201d is different from \u201c<span style=\"color: #ff0000;\"><b>can\u2019t<\/b><\/span>.\u201d And that helps us be definitive, helps us set clear set boundaries, and reduces the likelihood of pushback. So that\u2019s very useful.<\/span><\/div>\n<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><span style=\"color: #000000;\">That being said, as we all know, you do come\u00a0across people who refuse to take\u00a0<b>no<\/b>\u00a0for an answer-\u00a0<b><i>no<\/i><\/b> pun intended. We have to deal with those pushy askers. One such way is to <span style=\"color: #ff0000;\"><em>lean on <strong>technology<\/strong><\/em><\/span>. <span style=\"color: #ff0000;\"><strong><em>Research shows that we are 33 times more likely to say yes to a face-to-face request<\/em><\/strong><\/span>.<\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><span style=\"color: #000000;\">You know, sending\u00a0<b>no<\/b>\u00a0by\u00a0<b>email\u00a0<\/b>is much easier than repeating your\u00a0<b>no<\/b>\u00a0face to face. Sometimes, all it takes is an\u00a0<b>emoji<\/b>\u00a0with a\u00a0<b>thumbs-down sign<\/b>, and that communicates no more than words can. All of us certainly feel more comfortable with a refusal that is virtual than one that is in person.<\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><span style=\"color: #000000;\">You have a right to say no. Most of us have very weak and flaccid &#8216;no&#8217; muscles. We feel guilty for saying no. We get ostracized and challenged for saying no.<\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><span style=\"color: #000000;\">It is simple to say <strong><span style=\"color: #ff0000;\">no<\/span><\/strong> when your priorities are in order. Learn the art of saying\u00a0<span style=\"color: #ff0000;\"><b>no<\/b><\/span>. Don\u2019t lie. Don\u2019t make excuses, don\u2019t over-explain yourself. Just simply decline. Saying NO means you know your limits.<\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<div><span style=\"color: #000000;\">&#8221; When you say <strong><span style=\"color: #ff0000;\">YES<\/span><\/strong> to others, make sure you are not saying <strong><span style=\"color: #ff0000;\">NO<\/span><\/strong> to yourselves.&#8221;- <strong>Paulo Coelho<\/strong><\/span><\/div>\n<div><\/div>\n<div><\/div>\n<div><strong>ENDS<\/strong><\/div>\n<div>\n<div class=\"gmail_default\"><\/div>\n<\/div>\n<\/div>\n<div>\n<div><\/div>\n<\/div>\n<div><\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\"><span style=\"color: #000000; font-family: trebuchet ms, sans-serif;\">\u00a0<\/span><\/div>\n<div class=\"gmail_default\"><\/div>\n<\/div>\n<div><\/div>\n<div>\n<div class=\"gmail_default\"><\/div>\n<\/div>\n<p><span style=\"color: #000000;\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<div class=\"gmail_default\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u201cHalf of the troubles of this life can be traced to saying\u00a0yes\u00a0too quickly and not saying\u00a0no\u00a0soon enough.\u201d &nbsp; \u201cIt&#8217;s only by saying\u00a0NO\u00a0that you can concentrate on the things that are really important \u201d, said\u00a0Steve Jobs. There are a lot of occasions when we actually want to say\u00a0no, but we end up saying\u00a0maybe, which in a &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2023\/07\/10\/know-your-no-and-yes-please-use-it\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Know your NO; and Yes, Please Use It!&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[373,1652,1658,55,1662,1661,1660,1659,1654,1665,1650,1653,1663,1664,376,566,123,1657,1655,1656,1651],"class_list":["post-803","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-agency","tag-answer","tag-bauer-school-of-business","tag-book","tag-cant","tag-dont","tag-email","tag-emoji","tag-empowered-refusal","tag-empowerment","tag-no","tag-paulo-coelho","tag-rejection","tag-reputation","tag-research","tag-steve-jobs","tag-technology","tag-the-power-of-saying-no","tag-university-of-houston","tag-vanissa-patrick","tag-yes"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.2.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"When we say yes to something, we are saying no to something else. 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