{"id":434,"date":"2019-07-24T15:54:34","date_gmt":"2019-07-24T15:54:34","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=434"},"modified":"2019-07-24T15:54:34","modified_gmt":"2019-07-24T15:54:34","slug":"the-algebra-of-trust","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2019\/07\/24\/the-algebra-of-trust\/","title":{"rendered":"The Algebra of Trust.."},"content":{"rendered":"<div class=\"gmail_default\"><b>The Algebra of Trust and How the Virtual World is Playing Havoc with it!<\/b><\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">We have all noticed that all too often online,\u00a0<b>feedback<\/b>\u00a0descends to trolling and then degenerates to\u00a0<b>hate<\/b> on all sides. Why is that? Why does this honourable form of <b>human commentary<\/b>\u00a0from one person to another rarely work\u00a0<b>online?<\/b><\/p>\n<\/div>\n<div class=\"gmail_default\">Fundamentally what has changed is the nature of<b>\u00a0trust<\/b>\u00a0and as trust changes, so do\u00a0<b>relationships<\/b>\u00a0precisely because of how we are\u00a0<b>hardwired<\/b>\u00a0to form\u00a0<b>connections<\/b>\u00a0with\u00a0<b>people.<\/b>\u00a0It is no surprise that trust in the virtual world is very\u00a0<b>fragile<\/b>(though easier to establish initially).\u00a0<b>Feedback<\/b>\u00a0depends on trust. In <strong>face to face relationships<\/strong> where there is trust, when one side screws up, it would be causing anger, friction, resentment, mistrust to creep in. But, if the <strong>connection<\/strong> is strong enough, things can be salvaged, an apology rendered and trust can get restored. Indeed, once restored, the <strong>bond of trust<\/strong> maybe even stronger than what it was erstwhile.<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">It&#8217;s different in the virtual world- once\u00a0<b>trust<\/b>\u00a0is threatened, it&#8217;s instantly broken and almost impossible to reestablish. People simply move on. Since trust was fragile and on egg shells in the first place, it gets broken at the slightest <strong>provocation.<\/strong><\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">Let&#8217;s look at the resident flaws domiciled in\u00a0<b>virtual feedback<\/b>. Firstly, there is much <strong>less of it<\/strong> because it is\u00a0<b>harder to give<\/b>\u00a0than face to face feedback. Secondly, virtual feedback is much\u00a0<b>less robust\u00a0<\/b>and more likely to cause\u00a0<b>irreparable harm.<\/b>\u00a0And as an extension of that a\u00a0<b>weaker feedback<\/b>\u00a0has far diluted\u00a0<b>meaning<\/b>.<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">Though lacking the unconscious stream of\u00a0<b>emotional information<\/b> we receive automatically from other people face to face, virtual feedback, less robust as it may be, still stings- why is that?<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">We\u00a0<b>humans<\/b>\u00a0are\u00a0<b>social beings<\/b>; put us face to face, we share mirror\u00a0<b>neurons<\/b>\u00a0that allow us to match each other&#8217;s\u00a0<b>emotions<\/b>\u00a0unconsciously and immediately( more about\u00a0<b>Neurons and Narratives<\/b>\u00a0in a separate post). We leak emotions to each other. Yes. We anticipate and mirror each other&#8217;s movements when we are in sympathy or agreement- singing from the same hymn sheet shall we say. And we can mirror each other&#8217;s brain activity when we&#8217;re engaged in\u00a0<b>storytelling\u00a0<\/b>and\u00a0<b>listening<\/b>-both halves of the\u00a0<b>communication conundrum<\/b>.<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">All of that leaking and sharing creates intimacy, trust and connection. It fuels receptivity and interest in other people&#8217;s point of\u00a0 view. There is a quest to achieve this state of human communion. Make no mistake- it&#8217;s wrong to think that most humans prefer the solitary life that so much of modern virtual life imposes on us. We&#8217; re most comfortable when we are connected, sharing strong emotions and stories.<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">The virtual world in stark contrast is much less <strong>engaging<\/strong>. This stems from the fact that the forms of the virtual world lacks the emotional information we <strong>crave.<\/strong> With this we can segway into another critical aspect of the virtual era that has high premium written all over. The issue of\u00a0<b>authenticity<\/b>. More on it at a later date in time.<\/div>\n<div class=\"gmail_default\"><\/div>\n<div class=\"gmail_default\">As an aside: Do you think\u00a0<b>Twitter<\/b>\u00a0needs a crash course in\u00a0<b>Anger Management<\/b>? It is said that your <strong><em>audience is the product<\/em><\/strong>&#8211; just a polite enquiry&#8230; ( Well it&#8217;s for a different discussion!).<\/div>\n<div>\n<div class=\"gmail_signature\" dir=\"ltr\" data-smartmail=\"gmail_signature\">\n<div dir=\"ltr\">\n<div>\n<div dir=\"ltr\">\n<div>\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div dir=\"ltr\">\n<div>\n<p><span class=\"gmail_default\">\u200b<\/span><\/p>\n<p><span class=\"gmail_default\"><b>ENDS<\/b><\/span><\/p>\n<p><span class=\"gmail_default\"><b>https:\/\/www.groupisd.com\/story<\/b><\/span><\/p>\n<p><span class=\"gmail_default\"><b>https:\/\/www.brandknewmag.com<br \/>\n<\/b><\/span><\/p>\n<p><span class=\"gmail_default\"><b>https:\/\/www.weeklileaks.com<\/b><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>The Algebra of Trust and How the Virtual World is Playing Havoc with it! We have all noticed that all too often online,\u00a0feedback\u00a0descends to trolling and then degenerates to\u00a0hate on all sides. Why is that? Why does this honourable form of human commentary\u00a0from one person to another rarely work\u00a0online? Fundamentally what has changed is the &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2019\/07\/24\/the-algebra-of-trust\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The Algebra of Trust..&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[395,396,393,392,400,398,394,404,397,402,401,403,79,76,399],"class_list":["post-434","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-algebra","tag-authenticity","tag-communication-conundrum","tag-emotional-connection","tag-face-to-face-relationships","tag-feedback","tag-human-connection","tag-humans","tag-meaning","tag-narratives","tag-neurons","tag-social-beings","tag-storytelling","tag-trust","tag-virtual-world"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/comments?post=434"}],"version-history":[{"count":1,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/434\/revisions"}],"predecessor-version":[{"id":435,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/434\/revisions\/435"}],"wp:attachment":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/media?parent=434"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/categories?post=434"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/tags?post=434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}