{"id":273,"date":"2017-12-22T07:33:44","date_gmt":"2017-12-22T07:33:44","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=273"},"modified":"2017-12-22T09:18:19","modified_gmt":"2017-12-22T09:18:19","slug":"the-cmos-wish-list-for-2018-an-evolving-list","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2017\/12\/22\/the-cmos-wish-list-for-2018-an-evolving-list\/","title":{"rendered":"The CMO&#8217;s wish list for 2018: An evolving list&#8230;"},"content":{"rendered":"<p>A lot of us are now on the drawing board mapping out ways to get better in 2018. The fundamentals are not going to change- reach, connect,engage, influence, transact and all of that- but what could we do to better stimulate the landscape as we get set to welcome and take on the New Year. Here&#8217;s a partial(and ever evolving list):-<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-274\" src=\"https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2017\/12\/2018-marketing-calendar-300x158.png\" alt=\"\" width=\"300\" height=\"158\" srcset=\"https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2017\/12\/2018-marketing-calendar-300x158.png 300w, https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2017\/12\/2018-marketing-calendar.png 760w\" sizes=\"auto, (max-width: 300px) 85vw, 300px\" \/><\/p>\n<p>a) A new <strong>BHAG<\/strong> of tricks: Nothing brings together a team like a <strong>BHAG<\/strong> \u2014 a <strong>Big Hairy Aggressive Goal<\/strong> \u2014without enough time to deliver it. Backs to the wall brings out the best in us!<\/p>\n<p>b) Am not alluding to the fact of disrespecting the <strong>organisation chart<\/strong> but don\u2019t obsess over it on paper.Instead, get the <strong>right people<\/strong>, the <strong>right goals<\/strong> and vitally, the <strong>right trust<\/strong> in place.<\/p>\n<p>c) And for all the HeRoines and HeRoes in <strong>HR<\/strong>, <strong>recruit<\/strong> with an <strong>immersion<\/strong>, not just an interview. Align passion with goals.Basic, yes!\u00a0Hire marketing leaders with <strong>general management skills<\/strong> to ensure <strong>results exceed individual contribution<\/strong>.<\/p>\n<p>d)\u00a0When things are working well, that is the best time to <strong>deconstruct<\/strong> your <strong>strategy<\/strong> and try new things.<\/p>\n<p>e)\u00a0If you are in a new category where your <strong>customers<\/strong> need a lot of education and support, your organisation needs to be built around <strong>education first<\/strong> and <strong>products second<\/strong>.<\/p>\n<p>f)\u00a0Extend your approach to marketing beyond \u201cgetting a message out there\u201d; <strong>focus on building trust<\/strong>.<\/p>\n<p>g)\u00a0<strong>Don\u2019t overcomplicate marketing<\/strong>. At the end of the day, it\u2019s still marketing: Market Research, Content, Sales enablement, Awareness, Demand generation, Partnerships, Customer retention.Customer advocacy.<\/p>\n<p>h)\u00a0When you\u2019re the <strong>underdog<\/strong> in your industry, hire people with the <strong>DNA<\/strong> to <strong>creatively leapfrog<\/strong> the competition, not follow the industry norms. You need to have your <strong>Purple Cow<\/strong>(fantastic book by\u00a0<strong>Seth Godin<\/strong>).<\/p>\n<p>i)\u00a0<strong>Own marketing across the organisation<\/strong>. Don\u2019t be afraid to integrate marketers into other parts of the organisation, but always have at least a dotted line back to marketing.<\/p>\n<p>j) Don\u2019t be afraid of <strong>data<\/strong> and <strong>machine learning<\/strong>. The time is now to put all that data to use to solve the problems humans simply can\u2019t and further the industry. The key is to <strong>leverage<\/strong> them as part of your team, not external resources. <strong>Data is the (K)new oil<\/strong> as they say! The transition even amongst large enterprises hitherto involved ion B 2 B marketing is happening towards a <strong>B to I space(Business to Individual).<\/strong><\/p>\n<p>k) The best marketing combines <strong>data<\/strong> and <strong>storytelling<\/strong>. It gives you a way to appeal to the <strong>emotional<\/strong> side of people. The <strong>Unique Feelings Proposition<\/strong> is what brands need to go after!<\/p>\n<p>l) <strong>The future of marketing is in the CeX(Customer Experience)<\/strong>. Success comes from knowing your <strong>consumers\u2019 passions<\/strong>, being <strong>innovative<\/strong> in the way you engage them and having a team that collaborates across all aspects of the <strong>customer experience<\/strong> delivery. For consumers, the thrill and purpose of <strong>experience<\/strong> has replaced the earlier compulsion for <strong>ownership.\u00a0<\/strong>So ride the opportunity.<\/p>\n<p>m) <strong>Marketers<\/strong> will know that <strong>The Future of Advertising<\/strong> will be a thing of the past. So, re invent, re engineer, re boot and re calibrate! There is a new customer segment: the <strong>Customer Segment of 1<\/strong>. Get ready to reach out to them. <strong>Address mindsets<\/strong>, not demographics!<\/p>\n<p>n) As we are all agreeing these days, <strong>digital<\/strong> is just as much <strong>marketing<\/strong> as <strong>marketing<\/strong> is <strong>digital<\/strong>. So the two roles have combined, and how! <strong>It&#8217;s a tell, tell, tell, digitell world<\/strong>.<\/p>\n<p>o) Brands and marketers will recognise the immense power of <strong>Transparency<\/strong> and how consumers warm up to brands who are not afraid to stand in their own truth. In a <strong>Post Truth<\/strong> world,\u00a0<strong>The Future is Transparency<\/strong>!<\/p>\n<p><strong>Marketing<\/strong> has the power, and responsibility, to inspire the whole company, not just customers. Marketing also has the power to be so much more than the \u201c<strong>make it pretty<\/strong>\u201d department.It has the imperative to <strong>inspire<\/strong> everyone in the company, not just the people who touch the <strong>product<\/strong>.So, let us know our rockets from our launch pads.<\/p>\n<p>For <strong>inspiring quotes<\/strong> and <strong>actionable intelligence<\/strong> from <strong>brand owners<\/strong> and <strong>marketing champions<\/strong>, please check this link\u00a0http:\/\/groupisd.com\/isd-brochure\/<\/p>\n<p><strong>ENDS<\/strong><\/p>\n<p><strong>www.groupisd.com<\/strong><\/p>\n<p><strong>www.brandknewmag.com<\/strong><\/p>\n<p><strong>Image Courtsey<\/strong>: Search Engine Journal<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A lot of us are now on the drawing board mapping out ways to get better in 2018. The fundamentals are not going to change- reach, connect,engage, influence, transact and all of that- but what could we do to better stimulate the landscape as we get set to welcome and take on the New Year. &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2017\/12\/22\/the-cmos-wish-list-for-2018-an-evolving-list\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The CMO&#8217;s wish list for 2018: An evolving list&#8230;&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[26,37,72,64,78,40,73,74,63,79,75,77,76],"class_list":["post-273","post","type-post","status-publish","format-standard","hentry","category-uncategorized","tag-advertising","tag-branding","tag-cmo","tag-customer-experience","tag-data","tag-digital-marketing","tag-hr","tag-leadership","tag-marketing","tag-storytelling","tag-strategy","tag-transparency","tag-trust"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/273","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/comments?post=273"}],"version-history":[{"count":3,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions"}],"predecessor-version":[{"id":277,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/273\/revisions\/277"}],"wp:attachment":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/media?parent=273"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/categories?post=273"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/tags?post=273"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}