{"id":2558,"date":"2026-04-17T04:47:45","date_gmt":"2026-04-17T00:47:45","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=2558"},"modified":"2026-04-17T04:53:38","modified_gmt":"2026-04-17T00:53:38","slug":"the-problem-with-racing-to-the-bottom","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2026\/04\/17\/the-problem-with-racing-to-the-bottom\/","title":{"rendered":"The Problem With Racing to the Bottom?"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>You might win. Then what?<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&#8221; <span style=\"color: #ff0000;\"><em>We need to be more competitive on price<\/em> <\/span>&#8220;, is a common refrain heard in brand and board rooms. Most people in the room nod, effectively paving the way for what I call <span style=\"color: #ff0000;\"><em>long<\/em><\/span> <span style=\"color: #ff0000;\"><em>polite brand suicide<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>Discounting Is Not A Strategy. It Is An Apology<\/em><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Very few will admit that they are running this race-where the prize is margin destruction, commoditization, and the haunting sound of customers who only show up when you&#8217;re desperate enough to go lower.<\/p>\n<p>&nbsp;<\/p>\n<p>Look at what happened to <span style=\"color: #ff0000;\"><em>Kodak.<\/em><\/span> Not the camera story \u2014 the other one. In the 1980s, they quietly crushed their film margins trying to out price <span style=\"color: #ff0000;\"><em>Fuji<\/em> <\/span>on retail shelves. They won the price war. They lost the brand. When digital arrived, there was nothing left to defend. No premium, no loyalty, no fortress. Just a company that had trained its customers to see it as cheap.<\/p>\n<p>&nbsp;<\/p>\n<p>Or consider <span style=\"color: #ff0000;\"><em>Spirit Airlines<\/em><\/span> in the USA. \u2014 the poster child of the race to the absolute bottom. Zero frills. Zero loyalty. Operationally brilliant. Strategically catastrophic. Passengers didn&#8217;t love Spirit. They used Spirit the way you use a gas station bathroom \u2014 reluctantly, never returning unless completely desperate. In 2024, they filed for bankruptcy. The bottom had a floor. They found it.<\/p>\n<p>&nbsp;<\/p>\n<p><em><strong><span style=\"color: #ff0000;\">Truth Be Told<\/span><\/strong><\/em><\/p>\n<p>When you compete on price, you hand your competitors a weapon. Every time you drop yours, you tell the market your value isn&#8217;t real \u2014 it was just a number you made up and now you&#8217;re taking it back.<\/p>\n<p>&nbsp;<\/p>\n<p>Meanwhile, <a href=\"https:\/\/youtu.be\/zUAvOywcPus?si=oLY-gcREGOZVS_1F\"><span style=\"color: #ff0000;\"><em>Liquid Death<\/em> <\/span><\/a>\u2014 canned water, aggressively priced at\u00a0<span style=\"color: #ff0000;\"><em>premium<\/em><\/span>\u00a0\u2014 turned H\u2082O into a $700M brand by refusing to race anyone anywhere except up. They didn&#8217;t have a better product. They had a better story, better attitude, better audacity. <span style=\"color: #ff0000;\"><em>They made water feel like rebellion<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p>That&#8217;s the game worth playing.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>The Market Will Always Find Someone Willing To Go Lower Than You<\/em><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Your job is to make price irrelevant. <\/em><span style=\"color: #000000;\">The brands that outlast market chaos aren&#8217;t the cheapest. They&#8217;re the most\u00a0believed in. They&#8217;ve built something competitors can&#8217;t photocopy: meaning, mythology, a reason to exist beyond the transaction. <span style=\"color: #ff0000;\"><em>Harley-Davidson<\/em><\/span> doesn&#8217;t sell motorcycles. It sells the last legally acceptable form of rebellion for middle-aged accountants. Try undercutting that.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>So what do you do instead of racing? You build altitude. You make your brand the one people seek out, aspire to, defend in conversations they didn&#8217;t start. <span style=\"color: #ff0000;\"><em>You stop chasing the bottom and start owning a summit nobody else is climbing<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>The Most Dangerous Trophy In Business? The First Place At The Bottom<\/em><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Welcome to the slowest suicide in business: winning the race to the bottom. No spreadsheet will tell you:<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>When price becomes your story, you become forgettable. When you become forgettable, you become replaceable.<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>And replaceable things don\u2019t get chosen.<br \/>\nThey get\u00a0<span style=\"color: #ff0000;\"><em>swapped<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em><strong>The Seduction of Cheap<\/strong><\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Cheap feels like a shortcut.<br \/>\nFast traction. Quick wins. Volume spikes that look like victory.<\/p>\n<p>&nbsp;<\/p>\n<p>Until the day you realise you\u2019ve trained your customer to never love you\u2026 only <span style=\"color: #ff0000;\"><em>tolerate<\/em><\/span> you.<\/p>\n<p>&nbsp;<\/p>\n<p>Airlines did it. Then had to invent \u201cpriority boarding\u201d just to sell dignity back to people.<\/p>\n<p>&nbsp;<\/p>\n<p>Streaming platforms did it. Then bundled, unbundled, rebundled like confused DJs remixing their own funeral.<\/p>\n<p>&nbsp;<\/p>\n<p>Every time you drop your price, you\u2019re not just shaving margin.<br \/>\n<span style=\"color: #ff0000;\"><em>You are shaving meaning<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>The Physics of the Bottom<\/em><\/strong><\/span><\/p>\n<p>At the bottom, three laws apply:<\/p>\n<ol>\n<li><span style=\"color: #ff0000;\"><em>Gravity wins.<\/em><\/span>\u00a0There\u2019s always someone willing to go cheaper. Usually with less to lose.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Differentiation dies<\/em><\/span><strong>.<\/strong>\u00a0You can\u2019t out-story a discount.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Loyalty evaporates<\/em><\/span><strong>.<\/strong>\u00a0Deal-seekers don\u2019t stay. They migrate.<\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n<p>So yes, you\u00a0<span style=\"color: #ff0000;\"><em>can<\/em><\/span> win the race. You just inherit a finish line where no one claps.<\/p>\n<p>&nbsp;<\/p>\n<p><em><strong><span style=\"color: #ff0000;\">We\u2019ve All Guzzled The Gospel<\/span><\/strong><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>&#8220;Compete on cost! Undercut the competition!&#8221;<\/em><\/span> It&#8217;s the siren&#8217;s song of desperate boardrooms and spreadsheet jockeys. But here&#8217;s the gut-punch wisdom:\u00a0<span style=\"color: #ff0000;\"><em><strong>The problem with racing to the bottom is that you might win.<\/strong><\/em><\/span>\u00a0And victory? It&#8217;s a trapdoor to commoditized hell\u2014where margins evaporate, loyalty&#8217;s a myth, and you&#8217;re just another faceless widget in the bargain bin.<\/p>\n<p>&nbsp;<\/p>\n<p>Ever seen airlines turn cabin into a cattle class? <span style=\"color: #ff0000;\"><em>Ryanair<\/em><\/span> strips seats to skeletons, charges for air. Passengers cheer the &#8220;deal,&#8221; then rage at the regret. Offbeat benchmark: Compare that to <span style=\"color: #ff0000;\"><em>Singapore Airlines&#8217;<\/em> <\/span>suites\u2014pricey, yes, but they own the sky because they race to the\u00a0<span style=\"color: #ff0000;\"><em>top<\/em><\/span>\u00a0of desire. Or take Zomato vs. the roadside dabba: One feeds hunger; the other feeds souls with stories, quirks, and that viral biryani flex.<\/p>\n<p>&nbsp;<\/p>\n<p>Have you considered this? Why do 90% of &#8220;budget&#8221; brands vanish in 5 years? <span style=\"color: #ff0000;\"><em>Because cheap erodes soul<\/em><\/span>. Wisdom weighs in: True brands build moats of meaning\u2014wit that winks, wisdom that whispers, weight that anchors.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>The <span style=\"color: #ff0000;\"><a style=\"color: #ff0000;\" href=\"https:\/\/www.linkedin.com\/build-relation\/newsletter-follow?entityUrn=7331490759587627008\">SOHB(State Of The Heart Branding) Story<\/a><\/span> Reframe: Don\u2019t Compete Down. Design Up<\/em><\/strong><\/span><\/p>\n<p>If your strategy can be undercut overnight, it\u2019s not a strategy. It\u2019s a placeholder. Really, I mean it.<\/p>\n<p>Here\u2019s what can be the sharper playbook:<\/p>\n<ul>\n<li><span style=\"color: #ff0000;\"><em>Move from Price to Proof<\/em><\/span><br \/>\nMake your value visible. Demonstrable. Unignorable.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Engineer Emotional Moats<\/em><\/span><br \/>\nUtility gets you trials. Meaning gets you tribes.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Create Asymmetric Advantages<\/em><\/span><br \/>\nOwn something competitors can\u2019t copy at speed: a ritual, a worldview, a signature experience.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Redefine the Category Math<\/em><\/span><br \/>\nDon\u2019t be cheaper toothpaste. Be oral wellness. Don\u2019t be budget stay. Be mindful escape.<\/li>\n<li><span style=\"color: #ff0000;\"><em>Audit Your Discounts Like Debt<\/em><\/span><br \/>\nEvery discount you give, ask: what long-term perception did we just borrow against?<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>Examine The Brands That Refused the Slide<\/em><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>The most enduring brands don\u2019t fight on price.<br \/>\nThey fight on\u00a0<span style=\"color: #ff0000;\"><em>perception<\/em><\/span>.<\/p>\n<p>They charge for:<\/p>\n<ul>\n<li>Certainty in a chaotic world<\/li>\n<li>Identity in a commoditised category<\/li>\n<li>Belonging in a lonely marketplace<\/li>\n<\/ul>\n<p>They don\u2019t sell cheaper. They sell\u00a0<span style=\"color: #ff0000;\"><em>clearer<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p>And <span style=\"color: #ff0000;\"><em>clarity commands a premium<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><strong><em>And For All The 25 to 70% Off Brigade 14 Months In A Year<\/em><\/strong><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>The bottom is crowded. The top is quiet. And weirdly, it\u2019s cheaper to get there than you think\u2014just not in the way spreadsheets measure.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em><strong>PS:<\/strong><\/em><\/span> On a completely different note,\u00a0I am taking the liberty to share here that<em>\u00a0<\/em>my other blog <span style=\"color: #ff0000;\"><strong><em><a style=\"color: #ff0000;\" href=\"https:\/\/www.linkedin.com\/build-relation\/newsletter-follow?entityUrn=7331490759587627008\">SOHB(State Of The Heart Branding) Story<\/a><\/em><\/strong><\/span><span style=\"color: #ff0000;\"><strong><em>\u00a0<\/em><\/strong><\/span>is now a Podcast as well<em>.\u00a0<\/em>You can access it on these links below:<\/p>\n<ul>\n<li>Instagram:\u00a0<a href=\"https:\/\/www.instagram.com\/sohb.story\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.instagram.com\/sohb.story\/&amp;source=gmail&amp;ust=1776473169723000&amp;usg=AOvVaw2BlAaDL5ZUP71NyPSURGVz\">https:\/\/www.<wbr \/>instagram.com\/sohb.story\/<\/a><\/li>\n<li>YouTube:\u00a0<a href=\"https:\/\/www.youtube.com\/@SOHBStory\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.youtube.com\/@SOHBStory&amp;source=gmail&amp;ust=1776473169723000&amp;usg=AOvVaw00iGvmCN0gozeGVqRerui4\">https:\/\/www.youtube.<wbr \/>com\/@SOHBStory<\/a><\/li>\n<li>Spotify Creators:\u00a0<a href=\"https:\/\/creators.spotify.com\/pod\/profile\/sobh-story\/\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/creators.spotify.com\/pod\/profile\/sobh-story\/&amp;source=gmail&amp;ust=1776473169724000&amp;usg=AOvVaw3qOxRZNdZWS7MnP3jbrpud\">https:\/\/creators.<wbr \/>spotify.com\/pod\/profile\/sobh-<wbr \/>story\/<\/a><\/li>\n<li>Spotify:\u00a0<a href=\"https:\/\/open.spotify.com\/show\/3e4IAeGuwELReOcWJ4Csvj?si=1c1f6cb320644d30\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/open.spotify.com\/show\/3e4IAeGuwELReOcWJ4Csvj?si%3D1c1f6cb320644d30&amp;source=gmail&amp;ust=1776473169724000&amp;usg=AOvVaw353ue-6G9E7w6H68aL6Rn8\">https:\/\/open.spotify.<wbr \/>com\/show\/<wbr \/>3e4IAeGuwELReOcWJ4Csvj?si=<wbr \/>1c1f6cb320644d30<\/a><\/li>\n<li>Amazon Music:\u00a0<a href=\"https:\/\/music.amazon.com\/podcasts\/ab0afb48-e3d2-4cf7-8279-7392d97d1bcd\/sohb-state-of-the-heart-branding-story\" target=\"_blank\" rel=\"noopener noreferrer\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/music.amazon.com\/podcasts\/ab0afb48-e3d2-4cf7-8279-7392d97d1bcd\/sohb-state-of-the-heart-branding-story&amp;source=gmail&amp;ust=1776473169724000&amp;usg=AOvVaw3UlBrhUrUQi23G9X6N9sGx\">https:\/\/music.amazon.<wbr \/>com\/podcasts\/ab0afb48-e3d2-<wbr \/>4cf7-8279-7392d97d1bcd\/sohb-<wbr \/>state-of-the-heart-branding-<wbr \/>story<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; You might win. Then what? &nbsp; &#8221; We need to be more competitive on price &#8220;, is a common refrain heard in brand and board rooms. Most people in the room nod, effectively paving the way for what I call long polite brand suicide. &nbsp; Discounting Is Not A Strategy. It Is An Apology &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2026\/04\/17\/the-problem-with-racing-to-the-bottom\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;The Problem With Racing to the Bottom?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2558","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/comments?post=2558"}],"version-history":[{"count":2,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2558\/revisions"}],"predecessor-version":[{"id":2560,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2558\/revisions\/2560"}],"wp:attachment":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/media?parent=2558"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/categories?post=2558"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/tags?post=2558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}