{"id":2263,"date":"2025-07-30T08:49:36","date_gmt":"2025-07-30T04:49:36","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=2263"},"modified":"2025-07-30T08:49:43","modified_gmt":"2025-07-30T04:49:43","slug":"output-builds-brands-imagination-builds-legends-which-are-you-betting-on","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2025\/07\/30\/output-builds-brands-imagination-builds-legends-which-are-you-betting-on\/","title":{"rendered":"Output builds brands.Imagination builds legends-Which are you betting on?"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>At one of our recent <a href=\"https:\/\/www.brandknewmag.com\/a-meeting-of-minds-a-mating-of-malts\/\">C Suite Leaders Meet<\/a> that our organisation <a href=\"https:\/\/www.groupisd.com\/story\/\">ISD Global<\/a> curates every three to four months both in Dubai and India, a very accomplished and senior leader came up to me and whispered &#8221; <span style=\"color: #ff0000;\"><em>Everything here is optimised for output. But nothing here is designed for imagination<\/em><\/span> &#8220;. She sounded more than a bit disappointed at the mindset prevalent in her organisation. This came at the end of my fireside chat that I had with brand guru Harish Bijoor where we tossed the conversation around <span style=\"color: #000000;\"><span style=\"color: #ff0000;\"><em><b>Unmarketable is the New Unforgettable<\/b> <\/em><\/span>for brands and the need for today&#8217;s <span style=\"color: #ff0000;\"><em>CEO<\/em><\/span> to be actually a <span style=\"color: #ff0000;\"><em>Chief Emotion Officer<\/em><\/span>, at home delivering goosebumps for his customers as much as being on the slippery slope of stakeholder inquiry.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Odd as it might sound, but let me tell you there is some science behind this and where it gets scientifically fascinating: companies, like brains, can rewire themselves. But <span style=\"color: #ff0000;\"><em>optimisation thinking<\/em><\/span> creates neural pathways that strengthen existing connections. <span style=\"color: #ff0000;\"><em>Imagination thinking<\/em><\/span> creates entirely new neural networks.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Optimization asks: &#8220;How can we do this 10% better?&#8221;\u00a0Imagination asks: &#8220;What if this didn&#8217;t need to exist at all?&#8221;<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Consider Zoom&#8217;s approach during the pandemic. While other video conferencing platforms optimized for enterprise features and security protocols, Zoom imagined a world where a grandmother could host her birthday party with family across six continents\u2014and make it as simple as clicking a link.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Result: Zoom became a verb.<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>And why this matters more than ever is because in a world where AI algorithms can churn out mass content, factories can spit out identical products by the million, and quarterly targets devour creativity\u2014<span style=\"color: #ff0000;\"><em>output obsession is a disease<\/em><\/span>. Brands that confine themselves to rigid metrics inevitably <span style=\"color: #ff0000;\"><em>trade soul for spreadsheets<\/em><\/span>. Meanwhile, those who dare to <span style=\"color: #ff0000;\"><em>design for imagination<\/em><\/span> unlock new realms of innovation, emotional connection, and long-term growth.<\/p>\n<p>&nbsp;<\/p>\n<p>Some of the wake-up calls most of us would instantly identify with include &#8211; Remember <span style=\"color: #ff0000;\"><em>Kodak<\/em><\/span>? Optimizing output meant cranking out film rolls at scale\u2014but they ignored the imaginative leap into digital photography. Result? Extinction.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\">Or think of <span style=\"color: #ff0000;\"><em>Nokia<\/em><\/span>\u2014masters of efficiency and output, they missed the smartphone imagination wave and lost billions.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\">These are cautionary tales screaming:\u00a0<span style=\"color: #ff0000;\"><em>Output without imagination kills relevance.<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>The <span style=\"color: #ff0000;\"><em>output trap<\/em><\/span> is where <span style=\"color: #ff0000;\"><em>efficiency eats into your soul<\/em><\/span>. Look around. The corporate world is drowning in a sea of sameness. Which is the reason why we get generic mission statements that sound like AI calibrated horoscopes. &#8221; Disruptive&#8221; campaigns that disrupt nothing but attention spans. <span style=\"color: #ff0000;\"><em>Vanilla branding<\/em><\/span> that blends into the background like elevator music<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\"><span style=\"color: #ff0000;\"><em>Amul<\/em><\/span>\u00a0succeeded not because they churned out more butter faster but by injecting imagination into every ad, every product tweak, every community initiative\u2014turning a brand into a cultural ethos.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\"><span style=\"color: #ff0000;\"><em>Apple\u00a0<\/em><\/span>famously trades incremental output for revolutionary products. The iPhone wasn\u2019t about producing a better phone faster; it was about reimagining communication itself.<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Tesla\u00a0<\/em><\/span>does not obsess over conventional car production volumes; it fuels imagination to redefine electric mobility and energy storage.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\"><span style=\"color: #ff0000;\"><em>Zomato<\/em><\/span>\u00a0evolved from being a delivery app optimized for output to a lifestyle ecosystem designed with imaginative user experiences and hyper-personalization.<\/p>\n<p>&nbsp;<\/p>\n<p>Let us not overlook the fact that <span style=\"color: #ff0000;\"><em>mediocrity is fully booked<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p>If the word \u201cinnovation\u201d shows up more on your PowerPoint than it does in your product or process \u2014 you\u2019re not innovating. You\u2019re powerpointing.<\/p>\n<p>&nbsp;<\/p>\n<p>And if your team spends more time\u00a0<span style=\"color: #ff0000;\"><em>measuring performance<\/em>\u00a0than\u00a0<em>imagining possibility<\/em><\/span>, then congratulations \u2014 you&#8217;re in the business of\u00a0<span style=\"color: #ff0000;\"><em>producing outputs, not\u00a0creating breakthroughs.<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Imagination doesn\u2019t need a massive R&amp;D budget. It needs audacity, permission, and a healthy disrespect for \u201cthe way things have always been done.\u201d<\/p>\n<p>&nbsp;<\/p>\n<p><em><span style=\"color: #ff0000;\">Output is Linear. Imagination is Liminal.<\/span><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Zerodha<\/em><\/span> reimagined stockbroking from a geek&#8217;s garage. <span style=\"color: #ff0000;\"><em>boAt<\/em><\/span> turned earphones into fashion statements. <span style=\"color: #ff0000;\"><em>Phool.co <\/em><\/span>turns temple waste into luxury incense and leather substitutes. <span style=\"color: #ff0000;\"><em>Paper Boat<\/em><\/span> imagined nostalgia as a drinkable asset class. <span style=\"color: #ff0000;\"><em>Netflix<\/em><\/span> designed for imagination. <span style=\"color: #ff0000;\"><em>Airbnb<\/em><\/span> imagined homes without hospitality degrees. <span style=\"color: #ff0000;\"><em>Patagonia<\/em><\/span>\u00a0imagines capitalism with conscience.<\/p>\n<p>&nbsp;<\/p>\n<p>Permit me a bit of purposeful provocation here. As a brand or organisation <em><span style=\"color: #ff0000;\">do you punish failures or reward bold hypothesis<\/span><\/em>?\u00a0 Are your processes designed to <span style=\"color: #ff0000;\"><em>sustain status quo or provoke surprise<\/em><\/span>?<\/p>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #ff0000;\"><em>Imagination is a strategy<\/em><\/span> and dare I add, the <span style=\"color: #ff0000;\"><em>next big competitive advantage<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p>In a world where AI can optimise faster than any human, your only unfair advantage is imagination. You don\u2019t outspend your competition. You\u00a0<span style=\"color: #ff0000;\"><em>out-dream<\/em><\/span> them. You don\u2019t outproduce the market. You\u00a0<span style=\"color: #ff0000;\"><em>outimagine<\/em><\/span>\u00a0it.<\/p>\n<p>&nbsp;<\/p>\n<p>In the see-saw between output and imagination, imagine what the iconic management guru <a href=\"https:\/\/www.brandknewmag.com\/tom-peters-profound-and-unexpected-advice-to-the-marketing-community-mark-schaefer\/\">Tom Peters<\/a> would have asked us to accomplish: KPIs &amp; OKRs to Wild Cards and What Ifs; ROI(Return on Investment) to ROE(Return on Enchantment); Design Thinking Workshops to Design Thinking Retreats; Customer Feedback to Customer Daydreams; Market Fit to Meaning Fit; Productivity tools to Possibilities Jam.<\/p>\n<p>&nbsp;<\/p>\n<p class=\"gmail-my-0\"><span style=\"color: #ff0000;\"><em>Cross-Pollinate Ideas<\/em><\/span> aka Borrow from other industries, cultures, even failures, to spark imagination.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2265\" src=\"https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2025\/07\/Analogous-Inspiration.jpeg\" alt=\"\" width=\"1280\" height=\"839\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Some food for torque to unleash imagination. Do Nothing, Pause for Thoughtlessness. If your calendar has no white space, your mind has no blue sky. Accept that fact that the boardroom can accommodate fiction. Let leaders read and pitch sci-fi ideas. Do you think Metaverse was born from an Excel Sheet? Turn hierarchy on its head. Let interns and juniors break your business model. Calibrate an<span style=\"color: #ff0000;\"><em> imagination budget<\/em><\/span>&#8211; no ROI expected. Only ROFL| WTF &amp; OMG.<\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-2264\" src=\"https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2025\/07\/ISD-CEO-Poster-13.jpg\" alt=\"\" width=\"1500\" height=\"2123\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>We should forever be asking: <span style=\"color: #ff0000;\"><em>What\u2019s Your Brand\u2019s ROE \u2013 Return on Enchantment?<\/em><span style=\"color: #000000;\"> Because while you are busy measuring output, the world is<\/span> <span style=\"color: #000000;\">actually<\/span><em> seeking awe.\u00a0 <\/em><span style=\"color: #000000;\">Because the question isn\u2019t\u00a0how much output you can produce. It\u2019s\u00a0<span style=\"color: #ff0000;\"><em>how much wonder you can unleash<\/em><\/span><strong>.<\/strong><\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>And as we conclude, some truth be told, inconvenient as it may seem:<\/p>\n<p>&nbsp;<\/p>\n<p>If you\u2019re hiring only for skill, not for curiosity, you\u2019re building a robot farm.<\/p>\n<p>&nbsp;<\/p>\n<p>If your brainstorms are just \u201caction items in disguise,\u201d call them what they are: meetathons.<\/p>\n<p>&nbsp;<\/p>\n<p>If your brand decks use more words like &#8220;scale&#8221; than &#8220;soul,&#8221; you\u2019re scaling\u00a0<span style=\"color: #ff0000;\"><em>sameness<\/em><\/span>.<\/p>\n<p>&nbsp;<\/p>\n<p>In conclusion, here&#8217;s the core provocation: <span style=\"color: #ff0000;\"><em>&#8220;Are you Optimising for Output or Designing for Imagination?&#8221;<\/em><\/span>\u00a0Ready to torch some tired templates? Let\u2019s go.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; At one of our recent C Suite Leaders Meet that our organisation ISD Global curates every three to four months both in Dubai and India, a very accomplished and senior leader came up to me and whispered &#8221; Everything here is optimised for output. But nothing here is designed for imagination &#8220;. She sounded &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2025\/07\/30\/output-builds-brands-imagination-builds-legends-which-are-you-betting-on\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Output builds brands.Imagination builds legends-Which are you betting on?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2263","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2263","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/comments?post=2263"}],"version-history":[{"count":1,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2263\/revisions"}],"predecessor-version":[{"id":2266,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/2263\/revisions\/2266"}],"wp:attachment":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/media?parent=2263"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/categories?post=2263"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/tags?post=2263"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}