{"id":1921,"date":"2025-02-26T12:29:13","date_gmt":"2025-02-26T08:29:13","guid":{"rendered":"https:\/\/www.sureshdinakaran.com\/blog\/?p=1921"},"modified":"2025-02-26T12:31:19","modified_gmt":"2025-02-26T08:31:19","slug":"yes-dare-to-piss-off-people","status":"publish","type":"post","link":"https:\/\/www.sureshdinakaran.com\/blog\/2025\/02\/26\/yes-dare-to-piss-off-people\/","title":{"rendered":"Yes: Dare To Piss Off People"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>Probably we just did. With the above caption!<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3290\" class=\"ember-view reader-text-block__paragraph\">It&#8217;s tempting to be &#8221; <span style=\"color: #ff0000;\"><em>all things to all people <\/em><\/span>&#8220;. That&#8217;s also the <span style=\"color: #ff0000;\"><em>graveyard for all your uniqueness<\/em><\/span>, sadly.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3291\" class=\"ember-view reader-text-block__paragraph\">Appealing to the lowest common denominator, the lowest hanging fruit, because it is the easy thing to do or the &#8216; done thing &#8216;, is the default going around. But, nothing innovative, relevant, meaningful or exemplary came out because of such mindset.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3292\" class=\"ember-view reader-text-block__paragraph\">It\u2019s a new world of business. So, isn\u2019t it time to ring out the old and bring in the new? <span style=\"color: #ff0000;\"><em>A <\/em><em>new mandate has to enter the fray<\/em><\/span><strong>.<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3293\" class=\"ember-view reader-text-block__paragraph\">Can we shake free of the past? Including(yes definitely) past successes! Can we re imagine an entirely new way of doing business?<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3294\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>Could we stop using these two traditional phrases<\/em><\/span>( I will tell you why):<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3295\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>\u201d Push the envelope \u201c<\/em><\/span><\/p>\n<p id=\"ember3296\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>\u201d Think outside the box \u201c<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3297\" class=\"ember-view reader-text-block__paragraph\">The problem with both the above(other than their gross overuse) is:<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3298\" class=\"ember-view reader-text-block__paragraph\">Both suggest that there is an intact envelope or a sturdy box from whose known (and identified borders) we can step out from. But remember:<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3299\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>The envelope is already torn and crumpled..and<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3300\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>The box has been run over by a speeding trailer truck.<\/em><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-1922\" src=\"https:\/\/www.sureshdinakaran.com\/blog\/wp-content\/uploads\/2025\/02\/PISS-PEOPLE-OFF.jpg\" alt=\"\" width=\"2000\" height=\"2000\" \/><\/p>\n<p id=\"ember3301\" class=\"ember-view reader-text-block__paragraph\">So, the task at hand is to: Think \u201c<span style=\"color: #ff0000;\"><em>Weird\u201c<\/em><\/span>, however weird it may sound..be <span style=\"color: #ff0000;\"><em>wired<\/em><\/span> for it!<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3303\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>(Re)think \u201d excellence \u201c<\/em><\/span><\/p>\n<p id=\"ember3304\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>Re-Imagine \u201d leadership \u201c<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3305\" class=\"ember-view reader-text-block__paragraph\">Get strange. Did you know that <span style=\"color: #ff0000;\"><em>the No 1 source of innovation is \u2018 pissed off \u2018 people ?<\/em><\/span> People who just cannot tolerate the mundane, the silly, the mediocre that is happening around them. That\u2019s the origin of the best <span style=\"color: #ff0000;\"><em>innovation<\/em><\/span> you can ever lay your hands on. So, <span style=\"color: #ff0000;\"><em>go ahead and seek pissed off people!<\/em><\/span> <span class=\"tvm-operation__underline\">HR, are you listening?<\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3306\" class=\"ember-view reader-text-block__paragraph\"><span style=\"color: #ff0000;\"><em>Fire the planners. Hire the freaks.<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3307\" class=\"ember-view reader-text-block__paragraph\">An \u201c<span style=\"color: #ff0000;\"><em>excessive cult of the consumer<\/em><\/span>\u201c- \u201d <span style=\"color: #ff0000;\"><em>customer driven<\/em><\/span>\u201d also means <span style=\"color: #ff0000;\"><em>being slave to demographics, market research<\/em> <\/span>and <span style=\"color: #ff0000;\"><em>focus groups<\/em><\/span>. So, \u2018<span style=\"color: #ff0000;\"><em>listening to customers \u2018 might just be the No 1 sin in marketing<\/em><\/span><strong>.<\/strong>..<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3308\" class=\"ember-view reader-text-block__paragraph\">Turn the cliched phrase on its head. \u2018<span style=\"color: #ff0000;\"><em>The customer is always right\u2018 <\/em><span style=\"color: #000000;\">to<\/span><em> \u2018 The customer is always late \u2018<\/em><\/span><\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3309\" class=\"ember-view reader-text-block__paragraph\">Who wanted <span style=\"color: #ff0000;\"><em>Post It<\/em><\/span> Notes? Nobody for a dozen years till <em><span style=\"color: #ff0000;\">3M <\/span><\/em>\u2018 wrote \u2018 history and we still keep \u2018posting\u2019.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3310\" class=\"ember-view reader-text-block__paragraph\">Who wanted <span style=\"color: #ff0000;\"><em>Fax Machines<\/em><\/span>? Nobody for the longest time till a \u2018 <span style=\"color: #ff0000;\"><em>critical mass<\/em><\/span> \u2018 of users came along.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3311\" class=\"ember-view reader-text-block__paragraph\">Who wanted <span style=\"color: #ff0000;\"><em>CDs<\/em><\/span>? Nobody or at least none of us who had just been through the transformation from phonograph records to tapes. Then the kids started using CDs and the awesome quality of sound made us go Ka-boom!<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3312\" class=\"ember-view reader-text-block__paragraph\">In the words of <span style=\"color: #ff0000;\"><em>Doug Atkin<\/em><\/span>, a partner at <span style=\"color: #ff0000;\"><em>Merkley Newman Harty<\/em><\/span>: \u201d These days you can\u2019t succeed as a company if you are <span style=\"color: #ff0000;\"><em>consumer led<\/em><\/span>-because <em>in a world of constant change, consumers can\u2019t anticipate the next big thing<\/em>. Companies should be <span style=\"color: #ff0000;\"><em>idea-led<\/em><\/span> and <span style=\"color: #ff0000;\"><em>consumer-informed<\/em><\/span>\u201d.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3313\" class=\"ember-view reader-text-block__paragraph\">It\u2019s time to re-imagine. At <span style=\"color: #ff0000;\"><a class=\"kZjxJPiQfMnmqNWfeVcLwssMbaPabKRvSZVw \" style=\"color: #ff0000;\" href=\"https:\/\/www.groupisd.com\/story\/\" target=\"_self\" rel=\"noopener\" data-test-app-aware-link=\"\"><strong>ISD Global<\/strong><\/a><\/span> we are constantly trying to be as future ready as possible, driven by the weird, motivated by the untried and fuelled by no fear. To generate <span style=\"color: #ff0000;\"><em>ideas <\/em><\/span>that can transform businesses and thereby quality of human life.<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3314\" class=\"ember-view reader-text-block__paragraph\">Your time starts now. The clock is ticking!<\/p>\n<p>&nbsp;<\/p>\n<p id=\"ember3316\" class=\"ember-view reader-text-block__paragraph\"><strong>ENDS<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Probably we just did. With the above caption! &nbsp; It&#8217;s tempting to be &#8221; all things to all people &#8220;. That&#8217;s also the graveyard for all your uniqueness, sadly. &nbsp; Appealing to the lowest common denominator, the lowest hanging fruit, because it is the easy thing to do or the &#8216; done thing &#8216;, &hellip; <a href=\"https:\/\/www.sureshdinakaran.com\/blog\/2025\/02\/26\/yes-dare-to-piss-off-people\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Yes: Dare To Piss Off People&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1921","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/1921","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/comments?post=1921"}],"version-history":[{"count":2,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/1921\/revisions"}],"predecessor-version":[{"id":1924,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/posts\/1921\/revisions\/1924"}],"wp:attachment":[{"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/media?parent=1921"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/categories?post=1921"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.sureshdinakaran.com\/blog\/wp-json\/wp\/v2\/tags?post=1921"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}